Delete your account
You can delete your Meet My Medium account and the associated data at any time. Deletion is immediate and permanent.
From the app (recommended)
- Open the app and go to Settings (icon at the top right).
- In the My account section, tap “Delete my account”.
- Confirm. Your account and profile are deleted immediately.
Without access to the app
Write to us from the e-mail address linked to your account at meetmymediumsupport@gmail.com, with the subject “Account deletion”. We process the request within 30 days at most, usually within a few days.
What is deleted
- Your login account (e-mail) and your profile.
- The data linked to your account on our servers.
What is kept, and why
- A deletion log (identifier, e-mail, reason, date) is kept for 1 year for evidence and security purposes, then erased automatically.
- Your readings and journal are stored only on your phone: they disappear when you uninstall the app or delete them from the settings.
Purchases made through the App Store or Google Play are managed by those stores; deleting the account does not refund them.